I had a similar problem and this is what worked for me.
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open Powershell and check for supported protocols by using
[Net.ServicePointManager]::SecurityProtocol
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Run the following 2 cmdlets to set .NET Framework strong cryptography registry keys:
set strong cryptography on 64 bit .Net Framework (version 4 and above)
Set-ItemProperty -Path 'HKLM:\SOFTWARE\Wow6432Node\Microsoft\.NetFramework\v4.0.30319' -Name 'SchUseStrongCrypto' -Value '1' -Type DWord
set strong cryptography on 32 bit .Net Framework (version 4 and above)
Set-ItemProperty -Path 'HKLM:\SOFTWARE\Microsoft\.NetFramework\v4.0.30319' -Name 'SchUseStrongCrypto' -Value '1' -Type DWord
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Restart Powershell and check again for supported protocol by using
[Net.ServicePointManager]::SecurityProtocol
It should now display Tls12
as well.
Hope this helps