Your existing query can be reduced to:
SELECT CONCAT(HOUR(created), ':00-', HOUR(created)+1, ':00') AS Hours
, COUNT(*) AS `usage`
FROM history
WHERE created BETWEEN '2012-02-07' AND NOW()
GROUP BY HOUR(created)
To display every hour, including those for which there is no data, you need to outer join with a table containing all the hours for which you want data. You can build such a table in your query using UNION
:
SELECT CONCAT(Hour, ':00-', Hour+1, ':00') AS Hours
, COUNT(created) AS `usage`
FROM history
RIGHT JOIN (
SELECT 0 AS Hour
UNION ALL SELECT 1 UNION ALL SELECT 2 UNION ALL SELECT 3
UNION ALL SELECT 4 UNION ALL SELECT 5 UNION ALL SELECT 6
UNION ALL SELECT 7 UNION ALL SELECT 8 UNION ALL SELECT 9
UNION ALL SELECT 10 UNION ALL SELECT 11 UNION ALL SELECT 12
UNION ALL SELECT 13 UNION ALL SELECT 14 UNION ALL SELECT 15
UNION ALL SELECT 16 UNION ALL SELECT 17 UNION ALL SELECT 18
UNION ALL SELECT 19 UNION ALL SELECT 20 UNION ALL SELECT 21
UNION ALL SELECT 22 UNION ALL SELECT 23
) AS AllHours ON HOUR(created) = Hour
WHERE created BETWEEN '2012-02-07' AND NOW() OR created IS NULL
GROUP BY Hour
ORDER BY Hour
However, the treatment of groups for which no data exists is really a matter for business logic that’s best placed in your data access layer rather than in the database itself: indeed it should be trivial for your application to use a zero value whenever an hour is absent.