Timed out receiving message from renderer: 10.000 while capturing screenshot using chromedriver and chrome through Jenkins on Windows

Seems you are using chromedriver=73.0.3683.68 and chrome=73.0.3683.86 on Windows OS

John Chen (Owner – chromedriver) recently have confirmed that:

We have confirmed issues with take screenshot when Chrome 73.0.3686.75 is started by a service (such as Jenkins or Task scheduler) on Windows. Please see https://crbug.com/942023 for more details. We apologize for any inconvenience caused by this.

However, we haven’t yet been able to observe similar issue on Linux, so we appreciate any help you can provide to enable us to reproduce the issue on Linux. We don’t have access to TeamCity, but we have tested take screenshot using Docker image produced by Selenium (selenium/standalone-chrome:3.141.59-lithium), and didn’t find any problems.

chromedriver73


Update

We were able to dig up the main issue. The main issue is not with ChromeDriver v73.x as such but with Chrome v73.x and John officially confirms it as:

The root cause is indeed in Chrome 73.x, not in ChromeDriver. We are working with Chrome devs to find a solution.

chrome73_issue


Solution

The solution would be to:

Note: If you are using Chrome version 72, please download ChromeDriver 2.46 or ChromeDriver 72.0.3626.69


Outro


Update(03-April-2019)

Adding the argument --disable-features=VizDisplayCompositor through an instance of ChromeOptions() seems solves the issue:

ChromeOptions options = new ChromeOptions();
options.addArguments("--disable-features=VizDisplayCompositor");
WebDriver driver = new ChromeDriver(options);
driver.get("https://google.com");

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